Skip Navigation
  1. BlackBerry Docs
  2. BBM Enterprise
  3. User Guide
  4. Chats
  5. Start a chat

Start a chat

You can chat in real time with your contacts and know when someone has read your message. Share pictures, voice notes, your location, and other files. You can use the Search chat feature to find specific text in a chat.
To start a chat in 
BBM Enterprise
, a passphrase must be shared between you and your contact. By default, this passphrase is shared automatically, and you aren't prompted for a passphrase.
  1. On the 
    Chats
     screen, tap The Start Chat icon.
  2. Tap a contact.
  3. Type your message.
  4. To add an emoji or sticker to your message, tap The Smile icon.
To go to the newest unread message in a chat, tap 
Unread Messages
.

Add a picture or file to a chat

  1. In a chat, do one of the following: 
    • Tap The Add Picture icon. Browse to and select one or more photos. Tap 
      Done
      .
    • Tap The Camera icon > 
      Camera
      . Take a picture.
    • Tap The File icon . Browse to and select a file.
  2. If you are sending a picture, select one of the following options:
    • HD Quality
      : The image may take longer to send and will use more data. 
    • Average quality
      : The image will take less time to send and use less data.
    • Low quality
      : The image takes the least time to send and uses the least data.
    To save your selection as the default setting, tap the 
    Save this preference into my settings
     check box.
  3.  Tap or click The Send icon.
To comment on a picture, in a chat, tap a picture. In the field at the bottom of the screen, type a comment.
To view all the pictures or files in a chat, at the top of the screen, tap the contact name. Tap 
Pictures
 or 
Files
.

Send a video in a chat 

  1. In a chat, tap The camera icon.
  2. Tap 
    Video
    .
  3. Record your video.
  4. Tap The Send icon.

Send pictures, 
Glympse
 locations, or files

Depending on your device, some features might not be available.
  1. Do one of the following:
    • To attach a file, select one of the options.
    • To take a picture, tap The camera icon. Select 
      Camera
      .
    • To record a video, tap The camera icon. Select 
      Video
      .
    • To record and send a voice note, tap The voice note icon.
    • To send a 
      Glympse
       so the 
      BBM
       contact can follow your location on a map until a specified time, tap The Glympse icon. Touch the circle and slide your finger to adjust the duration from 5 minutes up to 4 hours.