- About BBM Enterprise
- Setting up BBM Enterprise for use in your organization
- Set up BBM Enterprise
- My organization uses Enterprise Identity management
- My organization uses BlackBerry UEM management
- Existing BBM Protected users: switching to BBM Enterprise
- Migrate from Enterprise ID management to BlackBerry UEM management
- Accessing BBM Enterprise from more than one device
- Managing your BlackBerry ID
- Change your BBM Enterprise status or profile
- Switch to dark theme
- About the Cloud Directory service
- Turn BBM Enterprise Connected on or off
- Chats
- What is BBM Enterprise conferencing?
- Contacts and groups
- Transferring your BBM Enterprise contacts
- Add a BBM Enterprise contact
- Show your BBM Enterprise PIN or barcode
- Verify your keys with a contact
- Resync keys
- Send a key exchange passphrase to a contact
- Cancel a key exchange
- Delete a contact
- Search for coworkers who use BBM Enterprise
- I can't add a BBM or BBM Enterprise contact
- Organize your contacts
- Frequently asked questions
- How do I know which chats are protected?
- How do I know which video and voice chats are protected?
- Where are some of my group chats?
- What is the difference between BBM Protected and BBM Enterprise?
- What sounds can I set for BBM Enterprise?
- Where are my stickers, subscriptions, and channels?
- Why do I see a message that this conversation can only be accessed from this device?
- BlackBerry Docs
- BBM Enterprise
- User Guide
- Setting up BBM Enterprise for use in your organization
- Managing your BlackBerry ID
- View or edit your BlackBerry ID
View or edit your BlackBerry ID
BlackBerry ID
Your
BBM
contacts list is backed up based on your BlackBerry ID
. You can sign in with only one BlackBerry ID
. If you want to sign in with a different BlackBerry ID
, you can reinstall BBM Enterprise
.- Tap
> 
. - TapAccount.
- Tap yourBlackBerry IDand, if necessary, enter yourBlackBerry IDpassword.
- Do any of the following:
- To change the email address that you use as yourBlackBerry ID, tapEdit Account Information.
- To change your password, tapChange Password.
- To change your password recovery question and answer, tapChange Recovery Question
If you change your email address, you receive a confirmation email message to confirm your newBlackBerry ID. To make it easier to reset your password, you should confirm yourBlackBerry ID.
When changing your email address, you can't use an email address that's already used for another
BlackBerry ID
.