Verify the published alert
To verify that the alert was published successfully to the syndication feed, complete the following steps:
- Open a browser and navigate to the following URL:https://<url>/syndication/cap_WAVES_v2<vps-id>/capindex.Where <url> is the base URL of the BlackBerry AtHoc management system (for example, https://integration7.athoc.com) and <vps-id> is the 7 or 8-digit Org ID.
- Copy the content in the<url>field into another browser. The “capIndex” XML format must be similar to the content in the following image:
- Verify the<addresses>and<code>match with the following format. The “alert” XML format must be similar to the content in the following image:
- If any of the formatting does not match, review the Eaton WAVES Giant Voice Gateway XML content and Mass Communication Users’ Eaton WAVES Giant Voice device addressing.