Verify the CapCon system activity console (GUI)
- Log in to the IIM console as an administrator. The CapCon Console loads automatically.The data in the CapCon System Activity console polls at the rate set by thedelayBetweenRXpollsvariable in thesystem_private.configfile. The default is set to 3 seconds. A message indicates the total number of items in the index. The index number is the number of active alerts on the BlackBerry AtHoc system at that time.
- Verify that the IIM console does not show any new errors.
- Verify that the console icon in the task tray appears green, indicating that the connectivity between the IIM and the BlackBerry AtHoc Alerts system is good.