Commands for Windows devices
Windows
devicesCommand | Description | Activation types |
|---|---|---|
Lock device | This command locks a device. The user must type the existing device password to unlock the device. If a device is temporarily lost, you might use this command. When you send this command, the device locks only if there is an existing device password. Otherwise, no action is taken on the device. This command is supported only on devices running Windows 10
Mobile . | MDM controls |
Generate device password and lock | This command generates a device password and locks the device. The generated password is sent to the user by email. You can use the preselected email address, or specify an email address. The generated password complies with any existing password rules. This command is supported only on devices running Windows 10
Mobile . | MDM controls |
Delete only work data | This command deletes work data, including the IT policy, profiles, apps, and certificates that are on the device, and optionally, deletes the device from BlackBerry UEM . The user account is not deleted when you send this command. After you send this command, you are given the option of deleting the device from BlackBerry UEM . If the device is unable to connect to BlackBerry UEM , you can remove the device from BlackBerry UEM . If the device connects to BlackBerry UEM after you removed it, only the work data is deleted from the device, including the work space, if applicable. To send this command to multiple devices, see Send a bulk command. | MDM controls |
Delete all device data | This command deletes all user information and app data that the device stores. It returns the device to factory defaults and optionally, deletes the device from BlackBerry UEM . After you send this command, you are given the option of deleting the device from BlackBerry UEM . If the device is unable to connect to BlackBerry UEM , you can remove the device from BlackBerry UEM . If the device connects to BlackBerry UEM after you removed it, only the work data is deleted from the device, including the work space, if applicable. To send this command to multiple devices, see Send a bulk command. | MDM controls |
Restart desktop/device | This command forces devices to restart. This command is supported only on Windows 10 devices. | MDM controls |