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  2. BlackBerry UEM 12.11
  3. Administration
  4. Managing device features
  5. Sending commands to users and devices
  6. Commands reference
  7. Commands for Android devices

Commands for 
Android
 devices

Command
Description
Activation types
Delete all device data
This command deletes all user information and app data that the device stores, including information in the work space and returns the device to factory default settings.
If the device is unable to connect to 
BlackBerry UEM
 when you send this command, you can either cancel the command or remove the device from the console. If the device connects to 
BlackBerry UEM
 after you remove it, only the work data is deleted from the device, including the work space, if applicable.
To send this command to multiple devices, see Send a bulk command.
MDM controls
Work and personal - full control
 (
Android Enterprise
)
Work and personal - full control
 (
Samsung KNOX
)
Work space only
 - (
Samsung KNOX
)
Delete only work data
This command deletes work data, including the IT policy, profiles, apps, and certificates that are on the device and deactivates the device. If the device has a work space, the work space information and the work space are deleted from the device. For more information, see Deactivating devices.
If the device is unable to connect to 
BlackBerry UEM
 when you send this command, you can either cancel the command or remove the device from the console. If the device connects to 
BlackBerry UEM
 after you remove it, the work data is deleted from the device, including the work space, if applicable.
To send this command to multiple devices, see  Send a bulk command.
All (except 
BlackBerry 2FA
)
Lock device
This command locks the device. The user must type the existing device password to unlock the device. If a device is temporarily lost, you might use this command. 
When you send this command, the device locks only if there is an existing device password. Otherwise, no action is taken on the device.
MDM controls
Work and personal - full control
 (
Samsung KNOX
)
Work and personal - full control
 (
Android Enterprise
)
Work and personal - user privacy
 (
Android Enterprise
)
Work space only
 (
Android Enterprise
)
Unlock device and clear password
This command unlocks the device and prompts the user to create a new device password. If the user skips the "Create device password" screen, the previous password is retained. You can use this command if a user forgets the device password.
This command is not supported on non-
Samsung
 devices running 
Android
 7.0 and later that are activated with 
MDM controls
.
MDM controls
Work and personal - full control
 (
Samsung KNOX
)
Work and personal - user privacy
 (
Samsung KNOX
)
Specify device password and lock
This command lets you create a device password and then lock the device. You must create a password that complies with existing password rules. To unlock the device, the user must type the new password. 
This command is not supported on non-Samsung devices running 
Android
 7.0 and later that are activated with 
MDM controls
.
For the 
Work and personal - user privacy
 activation types, only 
BlackBerry
 devices powered by 
Android
 8.x and later support this command.
MDM controls
Work and personal - full control
 (
Samsung KNOX
)
Work space only
 (
Android Enterprise
)
Work and personal - full control
 (
Android Enterprise
)
Work and personal - user privacy
 (
Android Enterprise
)
Reset work space password
This command deletes the current work space password from the device. When the user opens the work space, the device prompts the user to set a new work space password.
Work and personal - full control
 (
Samsung KNOX
)
Work and personal - user privacy
 - (
Samsung KNOX
)
Work space only
 - (
Samsung KNOX
)
Specify work space password and lock
You can specify a work profile password and lock the device. When the user opens a work app, they must type the password that you specified.
Work and personal - user privacy
 (
Android Enterprise
)
Work and personal - full control
 (
Android Enterprise
)
Disable/enable work space
This command disables or enables access to the work space apps on the device.
Work and personal - full control
 (
Samsung KNOX
)
Work and personal - user privacy
 - (
Samsung KNOX
)
Work space only
 - (
Samsung KNOX
)
Deactivate 
BlackBerry 2FA
This command deactivates devices that are activated with the 
BlackBerry 2FA
 activation type. The device is removed from 
BlackBerry UEM
 and the user can't use the 
BlackBerry 2FA
 feature.
BlackBerry 2FA
Wipe apps
This command wipes data from all 
Microsoft Intune
-managed apps on the device. The apps are not removed from the device.
For more information, see Wipe apps managed by Microsoft Intune
All (except 
BlackBerry 2FA
)