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Considerations: Migrating devices from a source server

Keep the following things in mind when migrating devices to a destination 
BlackBerry UEM
:
Item
Considerations
Maximum number to migrate
You can migrate a maximum of 2000 devices at a time from a source server. 
Destination 
BlackBerry UEM
Before you migrate devices verify that 
BlackBerry UEM
 supports the device type and OS.
Users
  • The users must exist in the destination 
    BlackBerry UEM
     domain
  • For migrations from 
    BlackBerry UEM
    , you cannot migrate more than five devices per user at the same time.
iOS
 devices
  • iOS
     devices must have the latest version of the 
    BlackBerry UEM Client
     installed.
  • All 
    iOS
     devices must be trusted (untrusted 
    iOS
     devices cannot be migrated).
  • iOS
     devices that are assigned the App lock profile cannot be migrated because the 
    BlackBerry UEM Client
     cannot be opened for the migration
Android
 devices
  • Android
     devices must have the latest version of the 
    BlackBerry UEM Client
     installed.
  • You cannot migrate 
    Android
     devices that have a work profile.
Windows
 devices
You cannot migrate 
Windows
 devices.
macOS
 devices
You cannot migrate 
macOS
 devices.
MDM controls
Devices activated with "
MDM controls
" temporarily lose access to email when the migration begins. Email services are restored when the migration is complete.