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Prerequisites: Migrating users, devices, groups, and other data from a source server

Complete the following prerequisites before you begin a migration.
Prerequisite
Details
Log in
Log in to 
BlackBerry UEM
 as a Security Administrator.
Check the software version
To migrate data to 
BlackBerry UEM
, the 
BlackBerry UEM
 instance you are migrating data from must be at the latest version of 
BlackBerry UEM
, including any maintenance releases.
BlackBerry Connectivity Node
Activate at least one 
BlackBerry Connectivity Node
 instance.
Configure the 
BlackBerry UEM
 company directory connection
Configure the destination 
BlackBerry UEM
 company directory connection in the same way that it is configured in the source. For example, if the source is configured for 
Active Directory
 integration and it is connected to the example.com domain, configure the destination 
BlackBerry UEM
 for 
Active Directory
 integration and connect it to the example.com domain.
Migration does not work if the company directory on the destination server does not match the company directory on the source server.
Check that the required ports are not blocked by a firewall
Ensure that port 8887 (TCP) is unblocked on the 
BlackBerry Connectivity Node
.
Ensure that port 1433 (TCP) and port 1434 (UDP) are unblocked on the 
Microsoft SQL Server
.