Logging phone call and SMS/MMS activity for 

Android Enterprise

 and 

Samsung Knox Workspace

 devices

You can log and review phone call and SMS/MMS activity for 

Android Enterprise

 and 

Samsung Knox Workspace

 devices. 

BlackBerry UEM

 can log this activity for devices that are activated with "

Work space only

 (Premium)", "

Work and personal - full control

 (Premium)" "

Work and personal - full control

 (

Samsung Knox

)" and "Work space only (

Samsung Knox

)" activation types.

BlackBerry UEM

 stores separate .csv log files for both phone calls and SMS/MMS. 

BlackBerry UEM

 names the log files 

<server_name>_<component_identifier>_<event_definition_version>_<yyyymmdd>_<log_number>.<file extension>

 (for example, BBServer01_phone_1.0_20160730_0001.csv).

In a on-premises environment, the default log file location is: 

<drive>:\Program Files\BlackBerry\UEM\Logs\

<date or folder name>

. In 

BlackBerry UEM Cloud

 the 

BlackBerry Connectivity Node

 stores the log files. The default loaction is: 

<drive>:\Program Files\BlackBerry Connectivity Node\Logs\Device Logs

.

See Using log files for information about finding and reading log files.