Skip Navigation

Configure the hosted gateway for cloud services

  1. Log in to the 
    BlackBerry AtHoc
     management system with an administrator account.
  2. In the navigation bar, click The Settings icon.
  3. In the 
    Devices
     section, select one of the following gateways:
    • AtHoc Cloud Delivery Service (East)
    • AtHoc Cloud Delivery Service (West)
  4. Click 
    Copy default settings
    . The default templates for the services appear in the 
    SMS Template
     field.
  5. Enter the user name and password values provided to you by 
    BlackBerry AtHoc
     technical support.
  6. Modify the 
    SMS Templates
     field for your organization by adding placeholders. For the 
    SMS
     (texting) section, replace the existing template with the following template:
    [MessageTitle]
    [MessageBody]
    Reply:
    [ResponseOptions]
    For more information, see SMS and email template parameters.
  7. Click 
    Save
    .