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Configure the 
SMS
 device

  1. In the navigation bar, click The Settings icon.
  2. In the 
    Devices
     section, click 
    Devices
    .
  3. On the 
    Device Manager
     screen, click 
    Text Messaging
    .
  4. Click 
    Edit
    .
  5. In the 
    Details
     section, modify the following values with names and information that are valid for your organization:
    • From the 
      Contact Info Editing
       list, select who can edit the contact information.
    • Select 
      Users must provide contact info for this Device in Self Service
      .
  6. In the 
    Help Text
     section, enter the following values:
    • Targeting Help Text
      : Provide information that appears when the operator selects this device as a target. For example, if you want to remind operators that text messages have a character limit, you can enter the following text: "SMS: Alert will be split into multiple messages if it exceeds 140 characters or 70 unicode characters." The text appears on the 
      Review and Publish
       screen when the operator reviews the alert.
    • Contact Info Help Text
      : Provide information under the End User device settings. For example, if you enter "Enter your texting phone number." in this field, this text appears in the Devices tab on the end user details page.
    • Contact Info Tool Tip
      : Provide a tool tip for the device information under the End User device settings. For example, if you enter "Enter your texting phone number." in this field, the text appears as a tool tip in the Device tab on the end user details page.
  7. In the 
    Delivery Gateways
     section, select 
    AtHoc Cloud Delivery Service
    .
    You can specify up to three gateways for the hosted 
    SMS
     device.
  8. Click 
    Save
    .
  9. Click 
    Enable
     if you are ready to make the device available for alert publishing.