Configure the SMS device
SMS
device- In the navigation bar, click
.
- In theDevicessection, clickDevices.
- On theDevice Managerscreen, clickText Messaging.
- ClickEdit.
- In theDetailssection, modify the following values with names and information that are valid for your organization:
- From theContact Info Editinglist, select who can edit the contact information.
- SelectUsers must provide contact info for this Device in Self Service.
- In theHelp Textsection, enter the following values:
- Targeting Help Text: Provide information that appears when the operator selects this device as a target. For example, if you want to remind operators that text messages have a character limit, you can enter the following text: "SMS: Alert will be split into multiple messages if it exceeds 140 characters or 70 unicode characters." The text appears on theReview and Publishscreen when the operator reviews the alert.
- Contact Info Help Text: Provide information under the End User device settings. For example, if you enter "Enter your texting phone number." in this field, this text appears in the Devices tab on the end user details page.
- Contact Info Tool Tip: Provide a tool tip for the device information under the End User device settings. For example, if you enter "Enter your texting phone number." in this field, the text appears as a tool tip in the Device tab on the end user details page.
- In theDelivery Gatewayssection, selectAtHoc Cloud Delivery Service.You can specify up to three gateways for the hostedSMSdevice.
- ClickSave.
- ClickEnableif you are ready to make the device available for alert publishing.