Appendix B: DO NOT TEXT keywords
End users can block text messages from the
AtHoc
cloud delivery service by texting a STOP/UNSUBSCRIBE keyword. They can also block messages through the carrier. Customer accounts can request that BlackBerry AtHoc
override user blocks, but must sign a waiver.BlackBerry AtHoc
maintains lists of the users that have blocked text message alerts. For more information about tracking blocked end user accounts, see Appendix A: DO NOT TEXT log.End users use the following DO NOT TEXT keywords:
- To block messages:
- English: STOP, QUIT, UNSUBSCRIBE, CANCEL
- French: ARRET
- To subscribe to messages:
- English: START, SUBSCRIBE, BEGIN, ENTER, ALLOW
- To query whether the end user is blocked or unblocked:
- English: HELP, INFO
- French: AIDE