SMS and email template parameters
SMS
and email template parametersThe following table describes all parameters that you can add to the
SMS
or email template. The placeholders values are preset.Placeholder |
Required |
Purpose and values |
---|---|---|
[MessageBody] |
Yes |
The contents of the message (the alert text). |
[MessageTitle] |
Yes |
The title of the message. |
[MoreInfoLink] |
No |
A URL to additional information that the recipient can access, such as evacuation plans, weather reports, or maps. |
[PublishedAt] |
No |
The time the alert is published. |
[PublishedBy] |
No |
The operator account name that sends the alert. |
[RecipientName] |
No |
The name of recipients the alert is sent to. |
[ResponseOptions] |
No |
The response options provided to the recipient of the message. |
[SelfServiceUrl] |
No |
Link to the user’s Self Service screen. |
[Severity] |
No |
The gravity of the message, such as High or Low. |
[SystemName] |
No |
The name of the current organization. |
[TargetUrl] |
No |
The optional URL provided in the alert for more information. |
[Type] |
No |
The category of alert, such as Safety. |
[OrganizationName] |
No |
The organization name that is displayed in the hosted SMS title pane. |