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BlackBerry AtHoc
2.1 (Mac)
Desktop App User Guide
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Getting started
BlackBerry AtHoc Desktop App
Install the desktop app
Verify your browser settings
Sign in to the desktop app
Launch the desktop app menu
Manage desktop alerts
Check your ability to receive alerts
Manually check for new alerts
Respond to alerts
Close alerts
Close full screen pop-ups
Close multiple pop-ups
Troubleshoot desktop client issues
Workaround for the Self Service validation error
Access desktop app details
Incorrect or missing software on your computer
Desktop app does not connect
Validation error message (Macintosh only)
Desktop app is not receiving alerts
Unable to access Self Service
BlackBerry AtHoc Customer Support Portal
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BlackBerry AtHoc
Desktop App 2.1 (Mac)
Desktop App User Guide
Getting started
Getting started
The
BlackBerry AtHoc Desktop App User Guide
provides instructions for using the Desktop App to read and respond to alerts.