Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. Desktop App 2.1 (Mac)
  4. Desktop App User Guide
  5. Manage desktop alerts
  6. Manually check for new alerts

Manually check for new alerts

The BlackBerry AtHoc Desktop App automatically checks for new alerts at an interval that is configured when the app is set up. The default interval is every 30 seconds. It is possible, however, to check for new alerts manually at any time by completing the following steps:
  1. Right-click the Globe icon (Globe) icon.
  2. In the menu that appears, select the 
    Check for New Alerts
     option.
The desktop app then polls the BlackBerry AtHoc server asking for new alerts or updates. If there are new alerts, each will appear as a separate pop-up on your desktop.