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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. American Signal Giant Voice System Installation and Configuration Guide
  5. Configure the American Signal delivery gateway
  6. Create and publish an American Signal Giant Voice alert template
  7. Verify the published alert

Verify the published alert

  1. Open a browser and navigate to the following URL: https://<Domain Name>/syndication/cap_amsig_v2<organization-id>/capindex
    Where <;url> is the base URL of the BlackBerry AtHoc management system and <organization-id> is the 7 or 8-digit organization ID.
  2. Copy the content in the <URL> field into another browser. The capIndex XML format must be similar to the content in the following image:
    The CapIndex file
  3. Verify the <addresses> and <code> match with the following format. The alert XML format must be similar to the content in the following image:
    The Alert Xmlns file
  4. If any of the formatting does not match, review the American Signal Giant Voice Gateway XML content and Mass Communication Users’ American Signal Giant Voice device addressing. Errors in these sections are the most common reason for malformed Alert XML fields.