Configure IIM IP connectivity
This section describes the steps to configure the IP Integration Module (IIM) to communicate with the BlackBerry AtHoc American Signal device.
Prerequisites
Ensure that the following packages are installed and configured before performing any tasks:
- Latest American Signal Giant Voice - V2 BlackBerry AtHoc device package
- Latest American Signal IIM Capnode package
- Latest IIM Agent 1.1.0 package
To work as part of the BlackBerry AtHoc system, IIM must be able to communicate with the BlackBerry AtHoc server to download the CAP packets.
The initial configuration data you need to collect are:
- The BlackBerry AtHoc Alerts system base URL
- The BlackBerry AtHoc Alerts organization ID
- Customer’s proxy server and port information
To find this information, use a local computer to log in to your local instance of the BlackBerry AtHoc management console. The URL can be a base “https” address used to access a specific system. You can obtain the URL of the system from the local system administrator or from the Blackberry Customer Support team. Launch the BlackBerry AtHoc management console. The URL from the “https” to the last character before the third forward slash (/) is the “base URL” of the system.
The organization ID is a 7 or 8-digit numerical identifier of the specific system of that customer. To obtain this organization ID, log in to the BlackBerry AtHoc management system for the customer. Once logged in, you can find the system’s organization ID at the top right of the Home Page of the system.
Navigate to the settings page of the browser and determine if you are using any type of Proxy server for routing internet traffic. For example, if the browser you are using is Internet Explorer, go to the LAN settings, in IE, select
Tools
> Internet Options
. On the Internet Options
screen, click the Connections
tab. At the bottom of the window, click LAN settings
.In the
Proxy Server
section, click Advanced
. The Proxy Settings
screen displays the Proxy Server Address.Record the proxy server address and the port number. You can now close these settings windows and exit Internet Explorer.
It is also possible that your Internet Explorer instance may not use proxy servers. If this is the case, when you click the
LAN settings
button, no proxy server is used for internet traffic on this network.