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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. American Signal Giant Voice System Installation and Configuration Guide
  5. Configure IIM IP connectivity
  6. Verify the serial communication

Verify the serial communication

If the system has been configured with a Key User containing Cancel All or Quiet Test commands, these keys can be used to test the serial interconnection without generating any sound through the Giant Voice System.
  1. Log in to the BlackBerry AtHoc management system as an administrator.
  2. On the Home page, in the
    Quick Publish
     section, search for
    Giant Voice System Test
     and then click
    Edit
    .
  3. In the
    Mass Devices
     section, select
    American Signal Giant Voice - V2
    .
  4. In the
    Mass Devices
     section, click
    Options
    .
  5. On the
    Mass Devices Options
     screen, select
    Giant Voice Key
    .
  6. Click
    Apply
    .
  7. In the
    Schedule
     section, change the
    Alert Duration
     to 15 minutes.
  8. Click
    Review and Publish
    .
  9. Click
    Publish
    .
  10. Observe the operations of the following:
    • In the IIM console window: The number of items in index increases and it starts processing the alert.
    • The CompuLert™ software transmits the Activation Function or Hot Key selected in the BlackBerry AtHoc management system.
    • Associated Giant Voice poles emits no sound because of the command sent.
  11. If unexpected results are found, do the following
    1. Double-check the
      CompuLert.cfg
       file.
    2. Verify that the Key User ATHOC-GV-KEYS attribute configuration file is constructed correctly.
  12. If activation fails, double-check the serial cable connections, IIM Com Port settings, and
    system private.config
     file serial configuration variables.