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Create and publish a pre-test alert template

Prerequisite
  • Before you start sending test alerts through American Signal Giant Voice, consider the impact on everyone within hearing distance of the poles you are using during the test.
  • Consult with your POC about the acceptable content, user targeting, and device selection of the pre-test notification.
To create a template that targets end users using the Desktop Popup, email, and messages to other devices to inform them of a Giant Voice System test, complete the following steps:
  1. Log in to the BlackBerry AtHoc management system as an administrator.
  2. Click 
    Alerts
     > 
    Alert Templates
    .
  3. Click 
    New
    .
  4. On the 
    New Template
     screen, in the 
    Alert Template
     section, enter a template name and description.
  5. Select a folder from the 
    Folder
     list. Select 
    Test
     if available.
  6. Select 
    Available for quick publish
    .
  7. Select 
    Informational
     from the 
    Severity
     list.
  8. Select 
    Other
     from the 
    Type
     list.
  9. In the 
    Content
     section, enter an alert title. The alert title can be the same as the template name.
  10. In the 
    Alert Body 
    field, enter the text to be read by the text-to-speech. The body should contain the details of the testing with information such as the time testing will start and finish and any actions that should be taken as a result.
  11. In the 
    Target Users
     section, select the appropriate targeting group, individual users, or query to send the pre-test notification to.
  12. Click 
    Select Personal Devices
     and then select 
    Desktop App 
    and 
    Email-Personal
    .
  13. In the 
    Personal Devices
     section, click 
    Options
    .
  14. In the 
    Personal Device Options
     screen, select 
    App Template
     and 
    App Audio
    .
  15. Click 
    Apply
    .
  16. In the 
    Schedule
     section, change the 
    Alert Duration
     to the expected duration of the testing.
  17. Click 
    Save
    .
  18. Click The Globe icon to return to the Home page.
  19. In the 
    Quick Publish
     section, find the Giant Voice System Test Notification template and click 
    Review and Publish
    .
  20. Review the settings and selections.
  21. Click 
    Publish
    .
  22. To verify that the alert was published correctly, observe the receipt of Desktop Popup or email messages on the POC workstation.