What is BlackBerry Work?
Installing and activating the BlackBerry Work app
- Install BlackBerry Work and activate using an access key
- Install BlackBerry Work using the BlackBerry UEM Client
Use the BlackBerry Dynamics Launcher
Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag an email
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
- Convert an email message to a note
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
Managing your notifications and alerts
- Manage sounds and notifications
- Manage mail rules
Managing your contacts
- Open and view a contact
- Add a contact
- Edit contact information
- Search for a contact
- Using Skype For Business options
- Mark a contact as a VIP
Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Add a shared calendar
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
Adding a shared mailbox to BlackBerry Work
- Add a shared mailbox to BlackBerry Work
- Turn on notifications for a shared mailbox
Change your theme
Change BlackBerry Work for iOS settings
About BlackBerry Work Permissions
Open a SecureMail attachment
Data storage and aging
Choose battery saving options
Using RSA Soft-Token Authentication
Exchange ActiveSync search limits
Keyboard shortcuts
Frequently Asked Questions
Troubleshooting
- Generate a diagnostics report
- Upload log files to BlackBerry Support
- Send feedback to BlackBerry
- Resynchronize BlackBerry Work with your mail server

Reply to an email

You can choose the font and font color to use when you reply to an email by using the Launcher to go to Applications/Settings/Mail/Fonts and enabling Use Custom Fonts. Tap Reply or Forward to choose the font and color you want.

Within an email that you are reading, in the toolbar at the bottom of the screen, tap The Reply icon

in the toolbar >

Reply All

, or

Forward

The compose form opens with the recipients and subject line already populated and the existing discussion thread appended

If your administrator has enabled the Restrictions option (the Permissions option in Outlook), choose any desired restriction.

If your administrator has configured email classifications, click

Classifications

and select the classifications to add to the reply. These options are defined by your administrator. For more information about how to use classifications in your organization, contact your administrator.

Tap

to add a link or an attachment.