What is BlackBerry Work?
Installing and activating the BlackBerry Work app
- Install BlackBerry Work and activate using an access key
- Install BlackBerry Work using the BlackBerry UEM Client
Use the BlackBerry Dynamics Launcher
Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag an email
- Delete an email message
- Move email messages to a different folder
- Create an email
- Send an encrypted email message to a distribution list
- View smart folders
- Search email
- Select multiple email messages
- Searching folders and moving email messages
- Convert an email message to a note
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
Managing your notifications and alerts
- Manage sounds and notifications
- Manage mail rules
Managing your contacts
- Open and view a contact
- Add a contact
- Edit contact information
- Search for a contact
- Using Skype For Business options
- Mark a contact as a VIP
Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Add a shared calendar
- Import an .ics file and add it to the calendar
- Attach a calendar event to an email message
Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files and folders
- Create a new folder
- Search folders for email messages
- Move a file
- Delete a file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
Adding a shared mailbox to BlackBerry Work
- Add a shared mailbox to BlackBerry Work
- Turn on notifications for a shared mailbox
Change your theme
Change BlackBerry Work for iOS settings
About BlackBerry Work Permissions
Open a SecureMail attachment
Data storage and aging
Choose battery saving options
Using RSA Soft-Token Authentication
Exchange ActiveSync search limits
Keyboard shortcuts
Frequently Asked Questions
Troubleshooting
- Generate a diagnostics report
- Upload log files to BlackBerry Support
- Send feedback to BlackBerry
- Resynchronize BlackBerry Work with your mail server

Open a
SecureMail
attachment

Voltage SecureMail

is an email protection service that provides email encryption. With each secure email, there is an HTML attachment named message_zdm.html that furnishes access to the Zero Download Messenger (ZDM). The encrypted body of the original message as well as any attachments to the original email are contained within this attachment.

You can use the Open in feature in

BlackBerry Work

to access your

SecureMail

app to authenticate and view any secure email and attachments sent via ZDM on your mobile device.

The following are the prerequisites to use

SecureMail

with

BlackBerry Work

The

Voltage SecureMail

app must be installed on your device

SecureMail

app must be whitelisted in

BlackBerry Control

by your administrator. Contact your administrator to verify that

SecureMail

is whitelisted if you have difficulty accessing the app from

BlackBerry Work

To open and view a

SecureMail

message in

BlackBerry Work

Open the message.

Download and open the attachment called message_zdm.html. You are switched over to the

SecureMail

app to sign in to the

HPE SecureMail Cloud

Open a SecureMail attachment

Open a
SecureMail
attachment