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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Delivery Services
  4. Notification Delivery Service Installation and Configuration Guide
  5. Upgrade NDS to the current release
  6. Prepare for upgrade

Prepare for upgrade

Before upgrading, you need to prepare by backing up existing data and ensuring that you have proper permissions to perform the upgrade.
When upgrading the BlackBerry AtHoc management system at the same time as 
NDS
, perform the BlackBerry AtHoc management system upgrade before upgrading 
NDS
.
  1. To ensure you meet the hardware and software requirements, see Verify installation prerequisites.
  2. Application and Database Servers:
     Back up the following items on all application and database servers:
    • All databases
    • The 
      AtHocENS
       folder on each server
  3. NDS versions prior to 2.8.5:
     Uninstall the 
    BlackBerry AtHoc
     management system and 
    NDS
     on the application server.
  4. Database Servers:
     Verify that the 
    Microsoft SQL Server
    , agent, and browser services are set to automatic and running on the database servers.
  5. Application and Database Servers:
     Copy the upgrade package on each server.
    1. Locate following file provided by your support or implementation representative: 
      AtHocDeliverServer_build.zip
    2. Unzip 
      AtHocDeliverServer_build.zip
       into a temporary folder.
  6. Application and Database Servers:
     If the file is blocked, unblock the file and unzip into a temporary directory. For more information more about how to unblock the file, see Prepare the NDS installation file.
  7. Database Servers:
     As the installer, you must have the following permissions:
    • SQL Server sysadmin (SA) and Windows administration rights
    • A password for the "NGAD", the owner of the 
      BlackBerry AtHoc
       “ng” databases
    • Full control for the directory in which the database installation scripts are located. Right-click on the directory and open the properties to verify.
    • Full control of the database directory folder that contains the .ldf, .mdf, and .ndf files. Right-click on the directory and open the properties to verify.