Configure IIM IP connectivity
IIM
IP connectivityThis chapter describes the steps to configure the IP Integration Module (
IIM
) to communicate with the BlackBerry AtHoc
ATI GV device.Prerequisites
Ensure that the following packages are installed and configured before performing any tasks:
- Latest ATI GVBlackBerry AtHocdevice package
- Latest ATIIIMCapnode package
To work as part of the
BlackBerry AtHoc
system, IIM
must be able to communicate with the BlackBerry AtHoc
server to download the CAP packets.The initial configuration data you need to collect are:
- TheBlackBerry AtHocAlerts system base URL
- TheBlackBerry AtHocAlerts Organization ID
- Customer’s proxy server and port information (if applicable)
To find this information, use a local PC to log in to your local instance of the
BlackBerry AtHoc
management console. The URL can be a base “https” address used to access a specific system. You can obtain the URL of the system from the local system administrator or from the Blackberry Customer Support team. Launch the BlackBerry AtHoc
management console. The URL from the “https” to the last character before the third forward slash (/) is the “base URL” of the system. For example, in the following URL, the full URL for the sign-on page is: https://integration7.athoc.com/client/auth/login?ReturnUrl=%2fclient%2fathoc-iws. The “base-URL” of the system is https://integration7.athoc.com.The organization ID is a 7 or 8-digit numerical identifier of the specific system of that customer. To obtain this organization ID, log in to the
BlackBerry AtHoc
management system for the customer. Once logged in, you can find the system’s organization ID at the top right of the Home Page of the system.Navigate to the settings page of the browser and determine if you are using any type of Proxy server for routing internet traffic. For example, if the browser you are using is Microsoft Internet Explorer (IE), go to the LAN settings, in IE, select
Tools
> Internet Options
. On the Internet Options
screen, click the Connections
tab. At the bottom of the window, click LAN settings
.In the
Proxy Server
section, click Advanced
. The Proxy Settings
screen displays the Proxy Server Address.Record the proxy server address and the port number. You can now close these settings windows and exit IE.
It is also possible that your IE instance may not use proxy servers. If this is the case, when you click
LAN settings
, no proxy server is used for internet traffic on this network. The proxy settings will be set to Automatically detect settings
.