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Create and publish a pre test alert template

To create a template that targets end users using Desktop Popup, email, and messages to other devices to inform them of a Giant Voice System test, complete the following steps:
  1. Log in to the BlackBerry AtHoc management system as an administrator.
  2. Click 
    Alerts
     > 
    Alert Templates
    .
  3. Click 
    New
    . The New Template screen opens.
  4. In the Alert Template section, enter a template 
    Name
     and 
    Description
    .
  5. Select a folder from the 
    Folder
     list. Select 
    Test
     if available.
  6. Select the 
    Available for quick publish
     check box.
  7. Select 
    Informational
     from the Severity list and 
    Other
     from the Type list.
  8. In the Content section, enter an Alert Title (can be the same as the template name) and enter the text to be read by the text-to-speech in the Alert Body field. The Body should contain the details of the testing with information such as the time testing will start and finish and any actions that should be taken as a result.
  9. In the Target Users section, select the appropriate targeting group, individual users, or advanced query attributes to use when sending the pre-test notification.
  10. Click 
    Select Personal Devices
     and then select the 
    Desktop App
     and 
    Email-Personal
     check boxes.
  11. Click 
    Options
     in the top right corner of the Personal Devices section. The Personal Device Options screen opens.
  12. Select the 
    App Template
     and 
    App Audio
     options from the list.
  13. Click 
    Apply
    .
  14. In the Schedule section, change the 
    Alert Duration
     to the expected duration of the testing.
  15. Click 
    Save
    .
  16. Click the The Globe icon (Globe) icon to go to the Home page.
  17. Find the Giant Voice System Test Notification template in the Quick Publish section and click the 
    Review and Publish
     link.
  18. Review the settings and selections and click 
    Publish
    .
  19. To verify that the alert was published correctly, observe the receipt of Desktop Popup or email messages on the POC workstation.