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Find required information for IIM IP configuration

Use a local computer to log in to your local instance of the

BlackBerry AtHoc

management console. The URL can be a base “

https

” address used to access a specific system.

You can obtain the URL of the system from the local system administrator or from the

BlackBerry AtHoc

customer support team.

Launch the

BlackBerry AtHoc

management console. The URL from the “https” to the last character before the third forward slash (/) is the “base URL” of the system. For example, in the following URL, the full URL for the sign-on page is:

https://<d
omain-name
>/client/auth/login?ReturnUrl=%2fclient%2fathoc-iws

. The “base-URL” of the system is

https://domain-name

The organization ID is a 7 or 8-digit numerical identifier of the specific system of that customer.

To obtain this organization ID, log in to the

BlackBerry AtHoc

management system for the customer. Once logged in, you can find the system’s organization ID at the top right of the

Home Page

of the system.

Navigate to the settings page of the browser and determine if you are using any type of Proxy server for routing internet traffic. For example, if the browser you are using is Microsoft Internet Explorer (IE), go to the

LAN settings

, in Internet Explorer, and select

Tools

Internet Options

. On the

Internet Options

screen, click the

Connections

tab. At the bottom of the window, click

LAN settings

. In the

Proxy Server

section, click

Advanced

. The

Proxy Settings

screen displays the

Proxy Server Address

Record the proxy server address and the port number.

Close the settings windows and exit Internet Explorer.

It is also possible that your Internet Explorer instance may not use proxy servers. If this is the case, when you click the

LAN settings

button, no proxy server is used for internet traffic on this network. The proxy settings will be set to

Automatically detect settings

Section:

Prerequisites for IIM IP configuration