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Publish and verify a test alert template

  • You must have administrator access to test this alert template before publishing an actual alert.
  • Before you start sending test alerts through 
    SiRcom
     GV system, consider the impact on everyone within hearing distance of the poles you are using during the test.
  • Consult with your POC as to the acceptable content, user targeting, and device selection of the pretest notification.
To create a template that targets end users using desktop pop-up, email, and messages to other devices to inform them of a Giant Voice System test, complete the following steps:
  1. Log in to the 
    BlackBerry AtHoc
     management system as an administrator.
  2. Click 
    Alerts
     > 
    Alert Templates
    .
  3. Click 
    New
    .
  4. In the 
    Alert Template
     section, enter a Template Name and Description.
  5. Select a folder from the Folder list.
  6. Select 
    Test
     if available.
  7. Select the 
    Available for quick publish
     and 
    Available for mobile publishing
     check boxes.
  8. Select 
    Informational
     from the Severity list and 
    Other
     from the Type list.
  9. In the 
    Content
     section, enter an Alert Title (can be the same as the template name) and enter the text to be read by the text-to-speech in the Alert Body field. The Body should contain the details of the testing with information such as the time testing will start and finish and any actions that should be taken as a result.
  10. In the 
    Target Users
     section, select the appropriate targeting group, individual users, or query to send the pretest notification to.
  11. Click 
    Select Personal Devices
    , select the 
    Desktop App
     and 
    Email-Personal
     check boxes.
  12. Click Options in the top right corner of the 
    Personal Devices
     section.
  13. In the 
    Personal Device
     Options screen, select 
    App Template
     and 
    App Audio
     options from the list.
  14. Click 
    Apply
    .
  15. In the 
    Schedule
     section, change the Alert Duration to the expected duration of the testing.
  16. Click 
    Save
    .
  17. Click  The Globe icon.
  18. In the 
    Quick Publish
     section, find the Giant Voice System Test Notification template and click 
    Review and Publish
    .
  19. Review the settings and selections.
  20. Click 
    Publish
    .
  21. To verify that the alert was published correctly, observe the receipt of desktop pop-up or email messages on the POC workstation.