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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. SiRcom Installation and Configuration Guide
  5. Configure the SiRcom device on the BlackBerry AtHoc application server
  6. Enable the SiRcom device

Enable the
SiRcom
 device

  1. Click  .
  2. In the
    Devices
     section, click
    Devices
    .
  3. On the
    Devices
     page, click the
    Mass Devices
     tab.
  4. In the
    Search
     field, search for
    SiRcom
    .
  5. Click the
    SiRcom
     device that you want to configure.
  6. On the
    SiRcom
     page, click
    Edit
    .
  7. In the
    Name
     field, enter
    SiRcom
    .
  8. In the
    Common Name
     field, enter
    IIM-SERIAL-GIANT-VOICE
    .
  9. In the
    Device Group Order
     drop-down list, select
    1
     for a single device or
    10
     for a group of devices.
  10. In the
    Contact Info Editing
     drop-down list, select
    All
     so that operators and end users can edit contact information in Self Service.
    To navigate to Self Service, click . On the
    Settings
     page, click
    General Settings
    . Then, click the URL,
    https://<
    domain-name
    >/SelfService/<
    organization-id
    >
    , that is displayed in the
    User Login
     field.
  11. Select
    Users must provide contact info for this Device in Self Service
    .
  12. In the
    Targeting Help Text
     section, enter
    You are targeting a SiRcom device. Please make sure the endpoints selection is in compliance with vendor specifications
    .
  13. In the
    Contact Info Help Text
     field, enter text to help user understand format or any specific details that they need to know. For example, type "When you enter characters into caller ID field, use only letters and numbers."
  14. In the
    Contact Info Tool Tip
     field, enter text for contact information. For example, type "Enter a valid 10-digit phone number."
  15. In the
    Delivery Gateways
     section, click
    Add a Delivery Gateway
     >
    SiRcom
    .
  16. In the
    SiRcom
     row, click The Edit icon.
  17. In the
    Configure Gateway
     window, check for XML code in the
    Configuration XML
     field. If the field is empty, copy and paste the following code into the field:
    <Configuration><CapParams><GVSystemType>SERIALGV</GVSystemType><AllMode>0</AllMode><ZoneMode>2</ZoneMode><PoleMode>1</PoleMode><KeyMode>1</KeyMode><UnusedMode>0</UnusedMode><DefaultAllCall>0</DefaultAllCall><DefaultKeyActivationCode>0</DefaultKeyActivationCode><NoPARequired>0</NoPARequired><PARequired>1</PARequired><PAWav>1</PAWav><IsCancelable>false</IsCancelable><ContentSource>GiantVoice</ContentSource></CapParams></Configuration>
    .
  18. Click
    Submit
    .
  19. Click
    Save
    .
  20. Click
    More Actions
     >
    Enable
    .