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Import users

You can import a large number of users using a .csv file. The .csv file columns should be defined so that they correspond to the user data fields in the
BlackBerry Workspaces
administration console: Email, Name, Aliases, Distribution Lists, and Roles. You can also create distribution lists using the .csv file that you import. You can update the .csv file to add new users and add or update user data. However, you cannot delete users by deleting them from the .csv file and re-importing it. Users must be deleted in the
BlackBerry Workspaces
administration console.
  1. In the left pane, click
    Central Management
    .
  2. Select the
    Users
    tab in the right pane.
  3. Click The Import icon.
  4. Do one of the following:
    • If you have already created a .csv file that contains the new user data, click
      Select file
      to browse to the CSV data file and select that file. Proceed to step 6.
    • If you would like to create a .csv data file with the new user data, click
      Get Template
      to download a convenient .csv file with the column headings defined and the table rows blank.
  5. Enter the user data in the appropriate columns, including the following information:
    • User email address
      : The main email address used to identify this user. This field is required.
    • User name
      : The user’s name.
    • User aliases
      : Additional email addresses associated with this user.
    • User Distribution Lists
      : Names of all
      BlackBerry Workspaces
      distribution lists for which this user is a member. For more information on distribution lists, see Managing distribution lists.
    • User Roles
      : Enter the names of all roles assigned to this user, according to the
      Role name in import file
      column in the following table:
      ID
      Role name in import file
      Role, as defined in
      BlackBerry Workspaces
      0
      VISITOR
      Visitor
      1
      VDR_OWNER
      Workspace Owner
      2
      ORG_ADMIN
      Admin
      4
      SDS_USER
      Exchange Sender
      5
      SUPER_ADMIN
      Super Admin
      6
      HELP_DESK
      Help Desk
      7
      VDR_SUBSCRIBER
      Workspace Contributor
      8
      AUDIT_HELP_DESK
      Audit Help Desk
      11
      MOBILE_EDITING
      BlackBerry Workspaces
      Editor User
      16
      LEGAL_INVESTIGATOR
      Legal Investigator
  6. Click
    Import
    to import user data from the CSV file.
    Open
    or
    Save
    the CSV file, as relevant.