Install the desktop app

Every desktop must have the desktop app installed so that personnel can receive and respond to alert messages.

In most setups, the IT group pushes the app to user desktops during off-hours using an SMS package that includes the app MSI, the SMS script, and a 

run.bat

 file.

You can adjust the installation parameters in the 

run.bat

 file to configure the desktop app to run immediately after the installation or at the next start up.

The MSI can be run manually. There is also an option to allow manual entry of connection parameters during installation.

For more information on installation parameters, see Installation settings.