- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix A: Build settings
- Appendix B: Desktop client URL parameters
- Appendix C: Database server
- Appendix D: Application server
- BlackBerry AtHoc Customer Support Portal
- Legal notice
Desktop app configuration
When the authentication mode is changed in the User Authentication settings, you must stop and then restart the desktop app to apply the new settings.
When the desktop app restarts, it downloads baseurl.asp which contains the initial instructions for sign on. When LDAP authentication is enabled, the instructions include a userLookupMode node with type="LDAP" and the name of the attribute to use. For example:
<userLookupMode type="LDAP">mail</userLookupMode>
The desktop app then creates a new "LdapAttributeValue" string value in the registry under HKCU\Software\
AtHoc
[Edition].If the user does not have read access to Active Directory, the registry value can be updated manually or with a Group Policy Object (GPO). Each user has a different value, for example email address, so the GPO must take that into consideration.