- What is the BlackBerry AtHoc desktop app?
- Install the desktop app
- Uninstall the desktop app
- Desktop app network traffic
- Desktop app settings
- Operation
- Troubleshoot desktop app issues
- Appendix A: Build settings
- Appendix B: Desktop client URL parameters
- Appendix C: Database server
- Appendix D: Application server
- BlackBerry AtHoc Customer Support Portal
- Legal notice
Stale sessions
There are three ways that the desktop app session becomes stale:
- A CU has not been performed for an interval of 1.5 times the CU interval plus 30 seconds.The formula for determining whether or not a session is stale is:LKA + 1.5xCU + 30 < Nowwhere LKA is the value in the LAST_KEEP_ALIVE column in the session table.Values are in seconds.
- When the desktop app logon time is less than the current time minus SSN_FORCE_CLEANUP_INTERVAL in the ngaddata.prv_provider_tab. The default is 86400 seconds.
- When the desktop app is inactive for longer than the value in "Override Default Communication Session Expiration Time After" option inSettings>Desktop App, when the value is not zero.
The above formulas are used in the CLEANUP_USER_SESSIONS stored procedure.