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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. IIM Health Monitoring Installation and Configuration Guide
  5. BlackBerry AtHoc alert template IIM error notifications
  6. Install all Windows performance counters

Install all Windows performance counters

Only the
RAW_NUM_CONT_POLL_FAIL
 counter is updated from the IIM Java code. This counter gives the count of consecutive BlackBerry AtHoc management system polling failures from the IIM. After polling is successful, this counter is reset to zero.
  1. Log in to IIM.
  2. Stop the capnode services.
  3. Download the updated capnode folder for the specific integration type.
  4. Open
    Windows Power Shell
     as an administrator.
  5. In
    Powershell
    , browse to
    C:/Program Files/capnode
    .
  6. Run the
    createWinCounters_v1.ps1
     power shell script. The necessary Windows Performance Counters are created in the IIM.
  7. Open Notepad as administrator.
  8. Open
    C:/Program Files/capnode/system.config
    .
  9. Add the
    updateWindowsCounters = yes
     parameter.
    If this property is not defined, the system takes the default value as "no".
  10. Save
    C:/Program Files/capnode/system.config
    .
  11. Start the CapCon service.