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Configure extension dialing

To ensure successful extension dialing, complete the following steps to configure the

nds.plugin.ucmtas.extInstructions

plug-in from the

NDS

console:

In the

NDS

console, navigate to

Management

Configuration

Select

nds.plugin.ucmtas.extInstructions

In the

Value

field, copy and paste the following code statements:

<extInstructions>
<phoneNumber preExt=",,,,,,,,,,,," postExt=",,,,,,,,,,,," override="true"><yourmainphonenumber></phoneNumber>
</extInstructions>

Each comma (,) specifies a unit of time between when the phone number is dialed and when the extension number is dialed. If you need more time, add more commas.

Fill in the phone number for your organization that is used with extension numbers, where <yourmainphonenumber
> is a 10-digit phone number, such as 1-800-555-1212. If you have more than one company number, such as for different regions, enter a separate line for each number. The following example shows multiple lines for phone numbers.

<extInstructions>
<phoneNumber preExt=",,,,,,,,,,,," postExt=",,,,,,,,,,,,,," override="true"><yourmainphonenumber_EastCoast></phoneNumber>
<phoneNumber preExt=",,,,,,,,,,,," postExt=",,,,,,,,,,,,,," override="true"><yourmainphonenumber_WestCoast></phoneNumber>
</extInstructions>

Click

Update

Section:

Configure the Microsoft Lync Server plug-in settings