Set up minimum and maximum concurrent connections
You can configure resource support levels for each account by device type and resource type.
- In theNDSconsole, navigate toManagement>Account.
- Highlight the account that you want to configure. The account configuration tabs open below.
- ClickSupportfor the LyncPhone device.
- Enter values for theMax Concurrent ConnectionsandMin Concurrent Connectionsfields.
To ensure that the lines are available when required, you should add 1.25 of the total number of lines assigned to this account as the Max and Min concurrent connections values.
The image below shows how the Account Resource fields should look when you finish assigning account level resources.
