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Configure constrained delegation for the
Microsoft Active Directory
account to support single sign-on

To support single sign-on for
BlackBerry UEM
, you must configure constrained delegation for the
Microsoft Active Directory
account that
BlackBerry UEM
uses for the directory connection. Constrained delegation allows browsers to authenticate with
BlackBerry UEM
on behalf of administrators or users when they access the management console or
BlackBerry UEM Self-Service
.
  1. Use the
    Windows Server
    ADSI Edit tool or setspn command-line tool to add the following SPNs for
    BlackBerry UEM
    to the
    Microsoft Active Directory
    account:
    • HTTP/
      <host_FQDN_or_pool_name>
      (for example, HTTP/domain123.example.com)
    • BASPLUGIN111/
      <host_FQDN_or_pool_name>
      (for example, BASPLUGIN111/domain123.example.com)
    If you configured high availability for the management consoles in a
    BlackBerry UEM
    domain, specify the pool name. Otherwise, specify the FQDN of the computer that hosts the management console.
    Verify that no other accounts in the
    Microsoft Active Directory
    forest have the same SPNs.
  2. Open
    Microsoft Active Directory Users and Computers
    .
  3. In the
    Microsoft Active Directory
    account properties, on the
    Delegation
    tab, select the following options:
    • Trust this user for delegation to specified services only
    • Use
      Kerberos
      only
  4. Add the SPNs from step 1 to the list of services.