- Getting started
- Changing BlackBerry UEM certificates
- Configuring BlackBerry UEM to send data through a proxy server
- Configuring connections through internal proxy servers
- Connecting to your company directories
- Connecting to an SMTP server to send email notifications
- Configuring single sign-on for BlackBerry UEM
- Obtaining an APNs certificate to manage iOS and macOS devices
- Controlling which devices can access Exchange ActiveSync
- Connecting BlackBerry UEM to Microsoft Azure
- Configuring BlackBerry UEM to support Android Enterprise devices
- Add an E-FOTA license
- Manage attestation for Samsung KNOX devices
- Manage attestation for Android devices and BlackBerry Dynamics apps using SafetyNet
- Manage attestation for Windows 10 devices
- Configuring BlackBerry UEM for DEP
- Setting up BlackBerry UEM Self-Service for users
- Configuring high availability for a BlackBerry UEM domain
- High availability for the components that manage BlackBerry OS devices
- Architecture: High availability for BlackBerry UEM
- Load-balancing data for BlackBerry 10 devices
- High availability and the BlackBerry Connectivity Node
- How BlackBerry UEM evaluates the health of components
- Install an additional BlackBerry UEM instance
- Configuring high availability for the management console
- Configuring database high availability using database mirroring
- Database high availability for components that manage BlackBerry OS devices
- Steps to configure database mirroring
- System requirements: Database mirroring
- Prerequisites: Configuring database mirroring
- Create and configure the mirror database
- Connect BlackBerry UEM to the mirror database
- Configuring a new mirror database
- Configuring TLS/SSL connections to Exchange ActiveSync when you enable the BlackBerry Secure Gateway
- Simplifying Windows 10 activations
- Migrating users, devices, groups, and other data from a source server
- Prerequisites: Migrating users, devices, groups, and other data from a source server
- Connect to a source server
- Considerations: Migrating IT policies, profiles, and groups from a source server
- Migrate IT policies, profiles, and groups from a source server
- Complete policy and profile migration from Good Control to BlackBerry UEM
- Considerations: Migrating users from a source server
- Migrate users from a source server
- Considerations: Migrating devices from a source server
- Migrate devices from a source server
- Migrating DEP devices
- Configuring BlackBerry UEM to support BlackBerry Dynamics apps
- Integrating BlackBerry UEM with Cisco ISE
- Requirements: Integrating BlackBerry UEM with Cisco ISE
- Create an administrator account that Cisco ISE can use
- Add the BlackBerry Web Services certificate to the Cisco ISE certificate store
- Connect BlackBerry UEM to Cisco ISE
- Example: Authorization policy rules for BlackBerry UEM
- Managing network access and device controls using Cisco ISE
- Monitoring BlackBerry UEM using SNMP tools
Migrating DEP devices
You can migrate
iOS
devices that are enrolled in Apple
's
Device Enrollment Program (DEP) from a source BES12
or BlackBerry UEM
database to another BlackBerry UEM
database.Migrate DEP devices that have the BlackBerry UEM Client
installed
BlackBerry UEM Client
installedYou can migrate
iOS
devices that are enrolled in Apple
's Device Enrollment Program (DEP) and are activated with the “Work and personal - full control
” or “MDM controls
” activation
types. In the app settings for the
BlackBerry UEM Client
, clear the
Remove the app from the device when the device is removed
from BlackBerry UEM
check box.- In the DEP portal, create a new virtual MDM server.
- Connect the destinationBlackBerry UEMinstance to the new virtual MDM server. For more information, see Configuring BlackBerry UEM for DEP.Make sure that the DEP profile of the destinationBlackBerry UEMinstance matches the DEP profile of the sourceBES12orBlackBerry UEMinstance.
- Move the DEP devices from the source virtual MDM server to the new virtual MDM server.
- In theBlackBerry UEMmanagement console, migrate the DEP devices from the source instance to the destinationBlackBerry UEMinstance.
Migrate DEP devices that do not have the BlackBerry UEM Client
installed
BlackBerry UEM Client
installediOS
devices that are enrolled in Apple
's Device Enrollment Program (DEP) and do not have BlackBerry UEM Client
installed appear in the list
of devices that are unsupported for migration. - In the DEP portal, create a new virtual MDM server.
- Connect the destinationBlackBerry UEMinstance to the new virtual MDM server. For more information, see Configuring BlackBerry UEM for DEP.Make sure that the destinationBlackBerry UEMinstance has the same DEP profile as the source instance.
- Move the DEP devices from the source virtual MDM server to the new virtual MDM server.
- Perform a factory reset of each DEP device.
- Reactivate each DEP device.