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  1. BlackBerry Docs
  2. BlackBerry UEM 12.10
  3. Configuration
  4. Migrating users, devices, groups, and other data from a source server
  5. Migrate users from a source server

Migrate users from a source server

You can migrate users from a source server to the destination
BlackBerry UEM
. The users remain in both source and destination after the migration is complete.
  1. On the menu bar, click
    Settings > Migration > Users
    .
  2. On the
    Migrate users
     screen, if the source is a
    Good Control
     (standalone) configuration, click
    Refresh cache
    .
    The cache can take approximately 10 minutes for each 1000 users to populate.
    BlackBerry UEM
     caches the user data to speed searching capabilities, but the user data is migrated directly from the source. Refreshing the cache is mandatory only for the first set of user migration and optional afterward.
  3. Click
    Next
    .
  4. Select the users to migrate.
    For
    Good Control
     migrations, only the first 20,000 users are displayed. Search on the user name or email address to locate specific users that may not be in the first 20,000. Selecting all selects only those users on the first page. Set the page size for the number of users that you want to select.
    For
    Good Control
     migrations, if changes are made in the source after the cache is refreshed, those changes are not reflected in the cache data displayed. You should not make changes to the source server during migration, but if you do, refresh the cache periodically.
  5. Click
    Next
    .
  6. Assign one or more groups, or assign an IT policy and one or more profiles to the selected users.
    For more information, see the Administration content.
  7. Click
    Preview
    .
  8. Click
    Migrate
    .