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Installing the 
BlackBerry Collaboration Service

The 
BlackBerry Collaboration Service
 is an optional service that you can install in your 
BlackBerry UEM
 environment. The 
BlackBerry Collaboration Service
 provides an encrypted connection between your organization's instant messaging server and the 
BlackBerry Enterprise IM
 app on 
BlackBerry 10
 devices so that users can start and manage instant messaging conversations on their devices. 
You can install the 
BlackBerry Collaboration Service
 any time after you install 
BlackBerry UEM
. For instructions, see the Installation and configuration content.
You cannot install 
BlackBerry Collaboration Service
 12 until you log in to 
BlackBerry UEM
 for the first time to register your SRP ID and SRP authentication key.