- Preinstallation and preupgrade checklist
- Installation and upgrade
- Steps to install BlackBerry UEM
- Supported upgrade environments
- Steps to upgrade BlackBerry UEM version 12.8 or later to BlackBerry UEM version 12.10
- Port requirements
- Preinstallation and preupgrade tasks
- Configure permissions for the service account
- Set an environment variable for the Java location
- Configuring connections for the BlackBerry UEM database
- Backing up the databases
- Creating or upgrading a BlackBerry UEM database using CreateDB
- Performing a test upgrade of the BlackBerry UEM and BlackBerry Control databases
- BlackBerry UEM Readiness Tool
- Configuring database high availability using Microsoft SQL Server AlwaysOn
- Prerequisites: Installing or upgrading the BlackBerry UEM software
- Installing or upgrading the BlackBerry UEM software
- Install a new BlackBerry UEM instance
- Upgrade BlackBerry UEM version 12.8 and later to BlackBerry UEM version 12.10
- Upgrade a domain that consists of multiple instances of BlackBerry UEM
- Install or upgrade BlackBerry UEM using the command prompt window
- Install the BlackBerry UEM components on separate computers using the command prompt window
- Installing BlackBerry UEM in a DMZ
- Creating server groups and installing BlackBerry Connectivity Node instances
- Installing a standalone BlackBerry Router
- Logging in to BlackBerry UEM for the first time
- Removing the BlackBerry UEM software
- Removing the BlackBerry Connectivity Node software
- Troubleshooting BlackBerry UEM installation or upgrade
- Additional information
- BlackBerry Docs
- BlackBerry UEM 12.10
- BlackBerry UEM Installation and Upgrade
- Installation and upgrade
- Additional information
- Installing the BlackBerry Collaboration Service
Installing the BlackBerry Collaboration Service
BlackBerry Collaboration Service
The
BlackBerry Collaboration Service
is an optional service that you can install in your BlackBerry UEM
environment. The BlackBerry Collaboration Service
provides an encrypted connection between your organization's instant messaging server and the BlackBerry Enterprise IM
app on BlackBerry 10
devices so that users can start and manage instant messaging conversations on their devices. You can install the
BlackBerry Collaboration Service
any time after you install BlackBerry UEM
. For instructions, see the Installation and configuration content.You cannot install
BlackBerry Collaboration Service
12 until you log in to BlackBerry UEM
for the first time to register your SRP ID and SRP authentication key.