- Preinstallation and preupgrade checklist
- Installation and upgrade
- Steps to install BlackBerry UEM
- Supported upgrade environments
- Steps to upgrade BlackBerry UEM version 12.8 or later to BlackBerry UEM version 12.10
- Port requirements
- Preinstallation and preupgrade tasks
- Configure permissions for the service account
- Set an environment variable for the Java location
- Configuring connections for the BlackBerry UEM database
- Backing up the databases
- Creating or upgrading a BlackBerry UEM database using CreateDB
- Performing a test upgrade of the BlackBerry UEM and BlackBerry Control databases
- BlackBerry UEM Readiness Tool
- Configuring database high availability using Microsoft SQL Server AlwaysOn
- Prerequisites: Installing or upgrading the BlackBerry UEM software
- Installing or upgrading the BlackBerry UEM software
- Install a new BlackBerry UEM instance
- Upgrade BlackBerry UEM version 12.8 and later to BlackBerry UEM version 12.10
- Upgrade a domain that consists of multiple instances of BlackBerry UEM
- Install or upgrade BlackBerry UEM using the command prompt window
- Install the BlackBerry UEM components on separate computers using the command prompt window
- Installing BlackBerry UEM in a DMZ
- Creating server groups and installing BlackBerry Connectivity Node instances
- Installing a standalone BlackBerry Router
- Logging in to BlackBerry UEM for the first time
- Removing the BlackBerry UEM software
- Removing the BlackBerry Connectivity Node software
- Troubleshooting BlackBerry UEM installation or upgrade
- Additional information
- BlackBerry Docs
- BlackBerry UEM 12.10
- BlackBerry UEM Installation and Upgrade
- Installation and upgrade
- Removing the BlackBerry UEM software
- Remove the BlackBerry UEM software
Remove the BlackBerry UEM software
BlackBerry UEM
softwareWhen you decommission a
BlackBerry UEM
node or legacy BlackBerry
Dynamics
server, make sure that active containers have contacted the new nodes to obtain an updated connectivity profile before the old nodes are removed. Bring up the new nodes and keep the old nodes running for a transitional period. For example, if you set the connectivity verification period to 30 days and the inactivity threshold to 60 days, allow 60 days for the transition to complete.- If you have it configured, remove theGoogledomain connection. For more information, see the Administration content.
- If you are troubleshooting, back up the following data before decommissioning:
- \Program Files\BlackBerry\UEM\Logs
- BlackBerry UEMdatabase
- On the taskbar, clickStart > Control Panel.
- ClickUninstall a program.
- ClickBlackBerry UEM.
- ClickUninstall.
- If the uninstall application prompts you to restart the computer to finish removing theBlackBerry UEMsoftware, clickOK.
You can remove third-party software that the setup application installed during the
BlackBerry UEM
installation process (for example, you can remove the JRE
software from the computer).