Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Delivery Services
  4. Telephony Alerting System Installation and Configuration Guide
  5. Configure CUCM for Hosted TAS
  6. Create Cisco telephony integration lines

Create 
Cisco
 telephony integration lines

Cisco
 Telephony Integration (CTI) lines are created to deliver alerts.
Perform the following steps on an XP Server. If you do not have access to an XP server, call 
BlackBerry AtHoc
 technical support for assistance.
Path:
 
CM Admin > Bulk Administration > Upload/Download
  1. Log in with your user name and password.
  2. Open the 
    BAT.xsd
     file.
    The BAT.xsd file defines the CTI phone lines. You edit this file to create CTI lines.
  3. Select 
    BAT.xlt
    .
  4. Click 
    Save
    .
  5. Select 
    Open and Enable this Content
    .
  6. Click 
    Phones
    .
  7. Select 
    CTI Port
     and click 
    Create File Format
    .
  8. Select 
    Directory Number
     in the 
    Line Fields
     list and click 
    >>
     to move the item to the Selected Line Fields list.
  9. Click 
    Create
     and click 
    Yes
     when a pop-up screen asks you if you want to overwrite the existing CSV format.
  10. In the 
    MAC Address/Device Name
     column of the 
    Phones
     tab, add a device name for each CTI line.
    For example: CTILine1, CTILine2.
  11. Optionally, in the 
    Directory Number 1
     column, enter the unique number of the associated directory number.
    Create one row for each directory number. Use sequential numbers. For example, 14001.
    This number must be in the range of directory numbers specified in the Nodes 
    Starting Directory Numbers
     and 
    Ending Directory Numbers
     fields found under 
    CUMC
     > 
    System
     > 
    Nodes
     in the 
    Starting Directory Numbers
     and 
    Ending Directory Numbers
     fields.
  12. Click 
    Export to BAT Format
     to create the updated 
    BAT.xlt
     file.
  13. Enter a name and save the file. For example, 
    myBAT.txt
    ). The .csv file is created with a TXT file type. Save this file name because you need to access it in a later step.