Getting Started
Configure CUCM for Hosted TAS
- Create Cisco telephony integration lines
- Insert the CTI lines
NDS Resource Pool Management
- Assign resource pool sizing
Manage accounts for Hosted TAS
Manage accounts for speaker phones
Create a new user
- Add the user to an account
Install the TAS plug-in
Configure the TAS plug-in
Set up the BlackBerry AtHoc cloud delivery service gateway
- Edit the properties for telephony devices
- Configure call bridge values in an alert template
Configure the AthocTelephoneService (ATS) in the Registry
Performance monitoring
- Configure performance monitoring
- View performance reports
BlackBerry AtHoc Customer Support Portal
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Edit the properties for telephony devices

You can edit the properties for telephony devices to specify the types of end users and provide help text for targets. You can also enable or disable certain devices for the

BlackBerry AtHoc

Cloud NDMS gateway.

BlackBerry AtHoc

management system as an administrator.

In the navigation bar, click The Settings icon

Click on the name of a telephony device from the

Devices

list. The details for the device open.

On the

device details

page, click

Edit

Update the fields as appropriate.

Specify the delivery gateways and click

Save

To delete the device, click

Delete

Section:

Set up the BlackBerry AtHoc cloud delivery service gateway