Getting Started
Configure CUCM for Hosted TAS
- Create Cisco telephony integration lines
- Insert the CTI lines
NDS Resource Pool Management
- Assign resource pool sizing
Manage accounts for Hosted TAS
Manage accounts for speaker phones
Create a new user
- Add the user to an account
Install the TAS plug-in
Configure the TAS plug-in
Set up the BlackBerry AtHoc cloud delivery service gateway
- Edit the properties for telephony devices
- Configure call bridge values in an alert template
Configure the AthocTelephoneService (ATS) in the Registry
Performance monitoring
- Configure performance monitoring
- View performance reports
BlackBerry AtHoc Customer Support Portal
Legal notice

Configure call bridge values in an alert template

When publishing an alert, you can add a call bridge (conference call) to a response options.

BlackBerry AtHoc

management system as an administrator.

Click

Alert

Alert Templates

Create a new template or edit an existing template. To learn how to create alert templates, see the BlackBerry AtHoc
Manage Alert Templates User Guide
.

In the

Response Text

fields in the

Content

section, enter the call bridge values.

Type: Select

Call Bridge

For

Call Bridge

: Enter the conference call number.

For

Pass Code

: Enter the code for the conference call. To add pauses before or in the middle of the code (for the operator to speak), add a comma for each second of pause time.

Finish creating or modifying the alert template and save your changes.

Section:

Set up the BlackBerry AtHoc cloud delivery service gateway