Download and install Cisco TSP

Download the TSP from the UCM administration site that is used with the 

TAS

.

Click 

Application

 > 

Cisco Unified CM Assistant Configuration Wizard

 > 

Plugins

.

In the 

Plugin Name

 column, click 

Cisco TAPI 64-bit Client

.

On the 

Cisco Unified Comunications Manager TSP

 window, click the 

User

 tab.

Enter UCM application user credentials that were created in Cisco call manager set up.

Click the 

CTI Manager

 tab and specify the IP address of the UCM publisher node. The Backup CTI Manager is the failover server. Use the same IP address as the primary if the backup is not available.

Click the 

Security

 tab and enter the IP address of the publisher node in the 

IP Address

 and 

TFTP Settings

 field.

Click 

OK

.