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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Delivery Services
  4. Telephony Alerting System Installation and Configuration Guide
  5. Configure CUCM for Hosted TAS
  6. Insert the CTI lines

Insert the CTI lines

  1. Download the CTI .bat file. For example, myBat.xsd:
    1. Go to 
      CM Admin
       > 
      Bulk Administration
       > 
      Upload/Download Files
      .
    2. On the 
      Find and List Files
       window, click 
      Add New
      .
    3. On the 
      File Upload Configuration
       window, in the 
      File
       text box, enter the full path of the file that you want to upload or click 
      Browse
       and locate the file. For example, myBAT.txt.
    4. Select 
      Phones
       from the 
      Select the Target
       list.
    5. Select 
      Insert Phones-Specific Details
       from the 
      Transaction Type
       list.
  2. Run the .bat file.
    You must run the .bat file on a Windows XP server. If you do not have access to an XP server, contact 
    BlackBerry AtHoc
     technical support for assistance.
    1. Go to 
      CM Admin
       > 
      Bulk Administration
       > 
      Phones
       > 
      Insert Phones
      .
    2. On the 
      Insert Phone Configuration
       screen, select the exported file.
    3. Select 
      File Name
       and in the 
      phone template
       name, select the template name that you previously created. For example, CTI Lines.
    4. From the 
      Phone Template Name
       list, select the template created in the previous section. For example, CTI Lines.
    5. Select 
      Run Immediately
      .
    6. Click 
      Submit
      .
  3. Check the job status by navigating to 
    Bulk Administrator
     > 
    Job Scheduler
    .
  4. Locate the job by sorting on timestamp and contents.
    The status is given in the log.
  5. To reset the phones, navigate to 
    CM Admin
     > 
    Bulk Administration
     > 
    Phones
     > 
    Restart Phones
    .
    If the phones inserted are of the type 
    Cisco
     Unified Mobile Communicator, then you must reset the devices after the insert job is completed.