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Test the incoming alert

  1. Configure two organizations for IPAWS, Org A and Org B:
    1. Set up the IPAWS gateway and devices for IPAWS from the 
      Devices
       section of the 
      Settings
       page.
    2. Create a mass device endpoint for each COG for each device in 
      Settings
       > 
      Mass Devices
      .
    3. Create an operator account for each organization.
  2. On Org B, update the IPAWS alert that notifies the operator Update the IPAWS alert template that notifies the operator:
    1. Create custom placeholders and update the out of the box IPAWS COG to COG Alert Template that targets the operator account.
    2. In the 
      Alert Template
       section, modify the 
      Name
       and 
      Description
      , or keep the predefined values.
    3. In the 
      Content
       section, modify the 
      Title
       and 
      Body
      , or keep the predefined values.
  3. Log in to Org A as an operator and create an alert for the Org B COG.
  4. Target the IPAWS CAP Exchange mass device for IPAWS and publish the alert.
  5. Verify that the alert triggers the alert template by having the Org B operator check for an alert with the associated end user.
IPAWS incoming alerts do not appear in the Inbox. To see the alerts, you must trigger an alert to notify the operator.