Monitor system health
You can monitor and supervise the operational status of the following system components:
- BlackBerry AtHocinternal modules and processes
- Integrated systems and devices
This supervision and monitoring framework operates at system and Virtual System levels to provide the ability to do the following:
- Define scheduled monitors of different types to check various system operational conditions.
- Designate normal and abnormal operating conditions.
- Define what actions to take when state transitions take place including proactive notification to system administration and operation teams.
- Provide access to every monitor associated with the system and display on the Home page in the system.
The following system health monitor information can be edited:
- The name of the monitor.
- The threshold values for what constitutes a warning, an error, or a good test result.
- The state change criteria. The state of a monitor does not change with each returned test result, unless configured to do that. State is typically determined by a combination of returned test results over a specified number of results. For example, a state change occurs when a test result is returned 3 out of 5 times in the last 5 tests.
- Action the system performs and text that is displayed onBlackBerry AtHochome page, when the state change criteria are met.
System health monitoring visibility is based on the following user roles:
- Enterprise administrators have access to the Global System Health option in the System Setup section.
- Organization administrators have access to the System Health option in the System Setup section.
- Operators can view the system health on theBlackBerry AtHochome page.