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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. IPAWS Plug-in for NDS Installation and Configuration Guide
  5. Configure IPAWS in the BlackBerry AtHoc management system
  6. Monitor system health
  7. View system status through BlackBerry AtHoc system health

View system status through 
BlackBerry AtHoc
 system health

Each time a health monitor system status test runs, the result is recorded. You can see the results as collected over time. System status is available for administrators with proper access privileges.
You can view monitors created through either of the System Setup sub-tabs Global System Health or Virtual System Health windows. However, you can edit a monitor only through the sub-tab where it was created.
  1. Log in to 
    BlackBerry AtHoc
     management system as an enterprise administrator or system administrator.
  2. In the navigation bar, click Settings icon.
  3. In the 
    System Setup
     section, select the system health option that corresponds to your login access: 
    Global System Health
     or 
    System Health
    .
    The relevant visibility console opens, displaying monitors organized into the following categories: Errors & Warnings, Database, Web Applications, Services, Delivery Gateways, and General. The following table describes the different icons that appear on the screen.
    Icon
    Description
    Error status icon
    Error status. Indicates that the monitor test results meet the defined criteria for an error status.
    Warning status icon
    Warning status. Indicates that the monitor test results meet the defined criteria for a warning status.
    Good status icon
    Good status. Indicates that the monitor test results meet the defined criteria for a good status.
  4. Click the link to the monitor whose status you want to view.
    When all tests for a monitor return the same result, the overall status of the monitor is assigned that result status. In the following example, all tests have returned a Good status, so the overall monitor status is Good.
    IPAWS health monitor with a Good status
     When a predetermined number of test cycles returns the same status, the status of the monitor changes. In the following example, even though two tests have returned a Good status, the overall monitor is in a Warning state. 
    IPAWS health monitor with a Warning status