Install in an enterprise organization

To install and set up the desktop app in an Enterprise organization, you must first enable user uniqueness. 

When the desktop app starts, it sends up the ProviderID of an enterprise organization or sub organization. If the user exists in the enterprise organization, it attaches to the user. If the user does not exist, BlackBerry AtHoc attempts to create the user in the organization that is identified by the ProviderID. You must enable the "Create User if none Exists" flag in the organization specified by the ProviderID. 

For more information about enabling user uniqueness, see the "Manage users in the enterprise" section of the 

BlackBerry AtHoc Enterprise Planning and Management Guide

.