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  2. BlackBerry AtHoc
  3. Desktop App 6.2.x.278
  4. Desktop App Installation and Administration Guide
  5. Uninstall the desktop app

Uninstall the desktop app

You can uninstall the BlackBerry AtHoc desktop app from the Programs and Features utility in the Control Panel. However, uninstalling the app from the Control Panel may be disabled due to policy. For example, an administrator can use the UNINSTALLOPTION described in Installation settings to disable removal of the app from the Control Panel.
You can use the following methods to uninstall the desktop app:
  • If you have the original MSI, you can use the following command:
    msiexec /uninstall [EditionName].msi
  • If you do not have the original MSI, you can use the following command that uses a cached copy of the MSI:
    msiexec /x [product_guid]
  • You can find the produc_guid here:
    HKLM\Software\Wow6432Node\AtHoc[edition]\ProductCode
  • Use the Uninstall shortcut that appears in the Start Menu. The shortcut runs the following command:
    msiexec /x [product_guid]
Uninstalling the desktop app does not remove the desktop app log, or the Start menu folder with the organization name.