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  3. Desktop App 6.2.x.278
  4. Desktop App Installation and Administration Guide
  5. Install the desktop app
  6. Installation artifacts

Installation artifacts

This section describes the artifacts (folders, files, and registry keys) that are created during the BlackBerry AtHoc desktop app installation process.
Folders
The folders in the following table are created during the installation of the BlackBerry AtHoc desktop app. These folders are used to store the installation artifact files.
Installation artifact file folders
Folder name
Location
Contents
Example
 AtHoc[edition]
In the 32-bit ProgramFiles folder
All client executable files
C:\Program Files (x86)\AtHocGov
AtHoc[edition]
In the CommonAppDataManufacturer folder
All other files included in the installer
C:\ProgramData\AtHocCorp
Files
The standard BlackBerry AtHoc desktop app installers contain the files described in the following table; custom installers can package more WAV files:
Desktop client installer files
File
Description
Notes
AtHoc[edition].exe
The desktop application.
—
AtHoc[edition]GSHtmlCl.dll
File that uses Internet Explorer to create the alert pop-up.
—
AtHoc[edition]SystemInfo.dll
File that contains the code for the "Export System Information" button on the About dialog of the desktop app.
—
AtHoc[edition]TBr.dll
Legacy toolbar add-on for Internet Explorer.
—
.ico
—
Not used.
999100.bmp
Deprecated AtHoc logo used in alerts. A new copy is downloaded at first GU.
Not used.
1.wav
Deprecated default audio file.
Not used.
Audio.xml 
Deprecated default audio configuration file.
Not used.
Default.xml
Deprecated toolbar configuration file.
Not used.
Null.xml
Legacy file.
Not used.
Sync.xml
Deprecated toolbar synchronization file.
Not used.
systray-menu.xml
The default system tray configuration file. This file is used until the first GU downloads the organization-specified menu.
—
Blank.html
The default browser page to show in a browser pop-up window.
—
Registry keys
The BlackBerry AtHoc desktop app installation process creates the following registry key:
 
HKLM\Software\SysWow6432Node\AtHoc[edition]
 
The installation process creates several values under the registry key, including the BASEURL and PROVIDER ID. The desktop app uses these values at startup.
The desktop app log is created during the installation process. The app log is shared by all users and is located in an “AtHoc[edition]” folder in the CommonAppDataManufacturerFolder. For example:
 
C:\ProgramData\AtHoc[edition]
 
The installation process adds the following registry value to make the client run when the machine starts: 
 
HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
 
The installation process creates several registry keys to register the ActiveX control that interacts with the user’s machine to read and write the registry, play the audio file for an alert, and display the pop-up alert. These keys have names like 
AtHoc[edition].LegacyFunctions
 and 
AtHoc[edition].Toolbar
.
Remove the toolbar from IE
If you are using the version .273 installer, perform the following steps to remove the toolbar from IE:
  1. Look up the BrowserHelper (AtHoc[edition]BrowserHelper) for the edition and make a note of the GUID in the CLSID.
  2. Navigate to 
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects
     and delete key with the name that is the same as the GUID from Step 1.
  3. Navigate to 
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extensions
     and find the AtHoc Corp IE extension by selecting each item and looking at the name, and delete it {D2490E6A-1A5E-4997-A6F8-24ECB9D5FF93}.
  4. Navigate to 
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar
     and delete the registry value DAF2720A-F5AA-4114-BC8A-B7F3E7F8EF85. This value is displayed as AtHoc IT Alerts in IE add-ons.
See Startup for information about files and registry settings that are created at startup.